City of New Bern Electric Department - Residential Energy Efficiency Rebate Program

The City of New Bern Electric Department offers rebates to its residential customers for installing new replacement energy efficient water heaters and heat pumps. Appliances must be electric and load management switches must be installed on the appliances, or the existing switch must be reconnected to the new equipment. A copy of the bill of sale with the model and serial number is required. 

Once approved, the rebate will be applied to the customer’s electric account. If a request to remove the load management switch is made within two years of the date that the rebate credit is issued, the full amount of the rebate credit will be charged back to the customer’s electric account. Additional information and the rebate application can be found on the program website.