SunPower Complete Confidence Warranty
SunPower Complete Confidence Warranty
A better warranty starts with a better product
25 years
- Panels
- Microinverters
- Racking
- Power production
10 years
- Monitoring hardware
Every part of your SunPower Equinox™ system is meticulously designed to work perfectly together, and rigorously tested for long-term reliability. That’s why the SunPower Complete Confidence Warranty is the only warranty to cover your whole system (not just the panels).
Complete System Warranty
SunPower stands behind your entire system—including power production. That way you never have to wonder which company you can depend on.
One company
The only company that stands behind your entire system.
Easy process
No need for receipts, proof of purchase or written claims
Most comprehensive coverage
25 years—system on your roof.
10 years—monitoring technology..
Highest 25-year production warranty
At a record-breaking 0.25% degradation rate, your SunPower system will continue to produce more energy than the vast majority of systems on the market.
Complete Service Warranty
If you experience issues with your system within 25 years of purchase, SunPower will send a SunPowercertified installation contractor to fix the issue hassle free.
Highest 25-year production warranty
Our national network means a SunPower-certified installation contractor is right in your neighborhood. And we’re always just a call away at 1-800-SUNPOWER
Labor, shipping, parts - it's all included.
If SunPower replaces your panel, it couldn't be simpler.
Conventional System Warranty
Each part is made and warranted by a different manufacturer.
SunPower System Warranty
One company backs everything.
Pitfalls of conventional solar warranties:
- You pay to ship new panels
- You pay to package and ship defective panels
- You must present original physical proof of purchase
- You must make claims in writing
- You have a short time frame to make a claim
- You pay the manufacturer a testing fee if they don’t find a defect
SunPower Complete Confidence Warranty | Conventional Solar Warranties* | |
|---|---|---|
Product Warranty | ||
| Panel | 25 Years | 10 Years |
| Inverter | 25 Years | N/A(separate inverter manufacturer warranty) |
| Racking | 25 Years | N/A(separate racking manufacturer warranty) |
| Monitoring Technology | 10 Years | N/A(separate monitoring manufacturer warranty) |
Power Warranty | ||
| Starting Point | 98% | 97.5% |
| Yearly Decline | 0.25% | 0.7% |
| Ending Point | 92% | 80.7% |
Included Servicing / Labor | ||
| Shipping – new part | Yes | No** |
| Shipping – old part | Yes | No** |
| Installation | Yes | No** |
Warranty Terms to Note | ||
| 25 years product (defect) coverage for all customers.Allows relocation of system.Allows beachside installations. | * Representative of standard-efficiency solar manufacturers. Competitor warranty information provided from latest warranty documents, as of June 2017. | |